Underwrite for Reality, Not Perfection – Boutique Hotel Fund blog thumbnail on lessons from renovating The Pinetree Hotel.

How Renovating a Boutique Hotel Changed My Underwriting

August 12, 202612 min read

Renovating The Pinetree taught me to build more room into both budgets and timelines, take financing and insurance risk more seriously, and evaluate hotel investments over several years rather than judging them by the first few months. Today, I would rather underwrite a deal with realistic assumptions and room for problems than create an aggressive model that requires everything to go perfectly.

When people hear the story of The Pinetree Hotel, the numbers tend to get most of the attention. We purchased the property for approximately $1.5 million, repositioned it, and today it is valued at more than $4.5 million.

What gets discussed less often is everything that happened between those two numbers.

Financing took longer than we expected. Insurance became significantly more expensive. Contractor estimates varied widely. Construction took longer than planned, and the project ultimately cost more than our original projections.

None of those challenges changed my belief in boutique hotel investing. They did change the way I evaluate opportunities today.

Going through a major repositioning taught me that a good deal is not simply one that works when everything goes according to plan. I want a deal that can still make sense when parts of the plan take longer, cost more, or become more complicated than expected.

That experience has fundamentally changed the way I underwrite boutique hotels.


The Spreadsheet Is Only the Beginning

Before you buy a hotel, everything exists neatly inside a model.

There is a purchase price, renovation budget, financing timeline, projected opening date, occupancy assumption, average daily rate, operating expenses, and expected return.

The numbers line up.

Then you actually own the property.

Real estate does not operate inside a spreadsheet. Contractors get delayed. Financing moves more slowly than expected. Insurance markets change. Material costs move. Unexpected issues appear once construction begins. A project that looked simple during underwriting can suddenly have several moving pieces that were difficult to predict before closing.

The Pinetree reinforced something I now believe strongly. Underwriting should not attempt to predict the future perfectly. It should help you understand whether the investment can withstand a future that is imperfect.

The question I ask today is not simply whether a deal works according to the base case.

I want to understand what happens when the base case is wrong.

If renovations take longer, do we still have enough capital? If costs increase, can the project absorb them? If the hotel takes longer to reach stabilized performance, can we continue operating without being forced into bad decisions?

That is a much more useful way to look at risk.


I Expect Renovations to Take Longer

One of the clearest lessons from The Pinetree was that renovation timelines are rarely as clean as they appear during underwriting.

Our project finished behind schedule.

When you are evaluating a property before closing, it is easy to look at the proposed scope of work, speak with contractors, create a construction schedule, and assume that the sequence will happen relatively predictably.

In practice, one delay can affect everything behind it.

A financing issue can delay construction. A contractor can fall behind. A material can take longer to arrive. One part of the renovation may uncover another problem that needs to be addressed before work can continue.

In hospitality, those delays have another consequence.

Every additional month of construction can affect your ability to generate revenue.

That means the timeline is not simply a construction issue. It is an operating and financial issue.

Today, I would rather give a renovation more time in the underwriting than create an aggressive schedule simply because it makes the projected returns look better.

If we finish earlier, great.

But I do not want the success of an investment to depend on every contractor, lender, supplier, and approval process moving according to the most optimistic possible schedule.


I Build More Room Into the Budget

The Pinetree also went over our original budget.

That experience changed the way I think about contingencies.

When you are excited about a property, there can be a natural tendency to focus on what you know you need to spend. You identify the rooms that need updating, the amenities you want to add, the common areas you want to improve, and the design changes that will reposition the property.

The problem is that the known renovation scope is not always the final renovation scope.

Once work begins, new issues appear. Prices change. Contractor bids can differ significantly from one another. Improvements that initially appeared straightforward can become more complicated once you get deeper into the project.

At The Pinetree, contractor bids were all over the place.

That is why I am much more comfortable budgeting conservatively today.

I would rather enter a project with additional room in the capital plan and not need all of it than discover halfway through a repositioning that we underestimated what the property would require.

Running out of money during a renovation puts an operator in a difficult position. You may have to delay important improvements, raise additional capital, change the scope, or make decisions based on short-term cash constraints rather than what is best for the asset.

A larger contingency may make the initial underwriting look less exciting.

It can also make the investment much more resilient.


Financing Risk Deserves More Attention

Our SBA financing for The Pinetree took longer than expected.

That may sound like a financing problem rather than an underwriting problem, but the two are closely connected.

The financing structure influences almost everything else in a hotel acquisition. It affects how much equity you need, when renovation capital becomes available, how quickly work can begin, what your debt service looks like, and how much flexibility you have while improving the property.

If that process gets delayed, the effects can move through the entire business plan.

This is something I pay much more attention to now.

When evaluating a deal, I do not want to look only at the interest rate and loan terms. I want to think about the certainty of the financing, the timeline required to close it, and what happens to the broader plan if the process takes longer than expected.

A financing structure can look attractive on paper and still introduce meaningful execution risk.

That does not mean you avoid complicated financing or creative structures. It means you understand what has to go right and build the rest of the plan accordingly.


Insurance Can Change the Economics Quickly

Insurance was another major lesson.

During the The Pinetree project, our fire insurance costs tripled.

For a mountain property in California, insurance is obviously an important consideration. But experiencing that kind of increase reinforced how quickly an expense outside your control can affect the economics of a deal.

You can improve your marketing.

You can improve your revenue management.

You can renovate rooms.

You can add amenities.

You cannot control the insurance market.

That means expenses like insurance deserve more than a placeholder in the underwriting.

Today, I think much more carefully about costs that can materially change but are difficult for an operator to influence. If a property is in a market with unique weather, fire, flood, or other insurance considerations, those risks need to be part of the investment discussion from the beginning.

The important question is not whether the current premium fits inside the model.

It is whether the deal can still work if that premium changes.


The First Year Should Not Be Underwritten Like Year Five

Another lesson The Pinetree reinforced is the importance of understanding where a property is in its lifecycle.

When you purchase an underperforming boutique hotel with a major repositioning plan, the first year may look very different from the hotel you ultimately intend to operate.

You may be renovating rooms while guests are staying elsewhere on the property. You may be adding amenities, changing systems, rebuilding the brand, testing new marketing channels, training staff, and learning how different customer segments respond to the new concept.

It takes time for those improvements to show up consistently in the financial performance.

That is why I now think about the early period of a repositioning primarily as an improvement phase. In the podcast, I discussed setting clear expectations with investors that the first year may largely be about making those improvements.

That does not mean revenue does not matter during that period.

It means I do not expect an unfinished business to perform like the stabilized business we are working toward.

There is an important difference between an asset underperforming because the investment thesis is wrong and an asset that has not yet completed the work required to realize that thesis.

Good underwriting should recognize that difference.


I Look at the Five-Year Picture

When a project gets difficult, it is easy to become overly focused on what is happening right now.

A construction delay feels enormous when you are dealing with it every day. A large insurance increase can dominate your attention. A disappointing month of revenue can make you question decisions that made perfect sense six months earlier.

Those things matter.

But they have to be viewed in context.

One of the approaches I discussed on the podcast was stepping back and looking at the investment over a five-year horizon rather than allowing every short-term problem to redefine the entire deal.

For a value-add boutique hotel, I want to understand what the property can look like once the renovation is complete, the brand has been established, the operational systems are functioning, direct bookings have grown, and the hotel has had time to develop predictable demand.

That is the business we are ultimately trying to build.

If I believe the long-term investment thesis remains intact, I do not want temporary problems forcing us into decisions that sacrifice long-term value.

At the same time, a long-term outlook cannot become an excuse for ignoring problems. If costs are changing or assumptions are proving wrong, you have to respond.

The goal is to distinguish between temporary execution challenges and problems that fundamentally change the investment thesis.


Optimistic Underwriting Does Not Make a Better Deal

There is always a temptation to make an investment look better on paper.

A shorter renovation timeline improves projected returns. A smaller contingency means less equity is required. A faster occupancy ramp makes the early cash flow look stronger. Lower expense assumptions increase NOI.

None of those assumptions actually improve the property.

They only improve the spreadsheet.

That is why The Pinetree made me more comfortable with conservative assumptions.

I would rather identify challenges before we buy a property than explain them after we own it.

If a deal works only when renovations finish on time, costs stay exactly on budget, insurance remains unchanged, financing closes without delays, and revenue grows immediately, I have to question how much margin for error actually exists.

Real estate investments do not need every imaginable scenario to work.

But I want enough flexibility that one unexpected problem does not put the entire business plan at risk.

The best underwriting, in my view, is not the model that produces the highest projected return.

It is the model that gives you the clearest picture of the opportunity and the risks required to achieve it.


Investor Expectations Are Part of the Underwriting

One of the less obvious lessons from The Pinetree was how closely underwriting and investor communication are connected.

The assumptions in your model ultimately become expectations.

If the underwriting suggests that a repositioning will happen quickly, investors reasonably expect results quickly. If the model assumes an aggressive revenue ramp, investors will compare actual performance against that projection.

That means unrealistic underwriting creates more than financial risk.

It creates communication problems.

Today, I would rather be clear about the fact that value-add hospitality can take time.

Investors should understand what work needs to happen, what could affect the timeline, and when we realistically expect the property to reach the next stage of the business plan.

There will always be things we cannot predict.

What we can control is whether we acknowledge that uncertainty when we evaluate the deal.

Setting realistic expectations does not make the opportunity less compelling. It creates a more honest framework for evaluating the investment as it develops.


What Has Not Changed

The challenges at The Pinetree did not make me less interested in boutique hotels.

They actually made me more interested in the opportunity because we experienced firsthand how much value an operator can create.

The project ran over budget and behind schedule. Financing was difficult. Insurance became more expensive. We still transformed a property purchased for approximately $1.5 million into an asset valued at more than $4.5 million.

That does not mean every hotel will produce the same result.

It means operational challenges and a successful investment outcome can exist at the same time.

The important part is making sure the deal has enough room to absorb those challenges.

That is what I think about differently today.


How The Pinetree Changed the Way I Evaluate Deals

When I look at a boutique hotel opportunity now, I still care about the upside.

I want to see opportunities to improve the guest experience, grow revenue, strengthen the brand, increase direct bookings, develop group business, and ultimately increase NOI.

But I spend more time thinking about what could get in the way.

I think about how realistic the renovation timeline is, whether the capital plan has enough flexibility, how dependable the financing is, which expenses could move significantly, and how long the property may need before the business plan is fully reflected in its performance.

That does not make me pessimistic.

It makes me more disciplined.

The Pinetree taught me that creating value in boutique hospitality is rarely a straight line. The finished property may look polished, but getting there requires making decisions through uncertainty.

A strong investment plan should account for that from the beginning.

The goal is not to predict every problem we will encounter.

The goal is to build an investment that does not require a perfect path to succeed.

That is probably the biggest underwriting lesson I took away from our first boutique hotel repositioning.

And it is a lesson I carry into every deal we evaluate today.

Tim Ensmann

Tim Ensmann

Tim Ensmann is a boutique hotel investor, entrepreneur, and founder of the Boutique Hotel Fund, where he provides accredited investors with an alternative to Wall Street by investing in high-performing boutique hospitality assets.

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